Skip to content

Cart

Your cart is empty

Terms and conditions

1.TERMS AND CONDITIONS

By using this site, you are knowingly and willingly agreeing to be bound by these Terms of Use, and understand that you are entering into an electronic agreement. Upon electronic acceptance, these Terms of Use shall constitute a binding and enforceable contract between you and Olmox:

The following Terms of Use govern both your general use of the site and, when applicable, your use of the site to make purchases of Olmox’s Jewelry.
You agree that while using the Site you will not upload, post or transmit to or distribute or otherwise publish through the Site any materials, which in Olmox’s sole discretion:

1. are unlawful, threatening, harassing, profane, libelous, defamatory, inaccurate, deceptive, or racially or sexually offensive;
2. restrict or inhibit any other user from using the Site;
3. constitute or encourage conduct that would constitute a criminal offense or give rise to civil liability;
4. violate any agreement between you and any other person or business entity;
5. infringe any third party's copyright, patent, trademark, trade secret, or other proprietary right or rights of publicity or privacy. You agree that you will not:

A. impersonate or misrepresent your identity or affiliation with any other person or entity, or
B. attempt to gain unauthorized access to other computer systems through the Site.

You are responsible for obtaining and paying for any equipment or services, including Internet and local phone service access, through which you can access the Site.

 

2.PRIVACY POLICY

We are committed to protecting and respecting your privacy. We want you to know how we use and protect the personal information you give us. We may collect the following information:

  • account registration information including your name, telephone number, postal address and email address;
  • billing information, transaction and credit card information (should you make a purchase with us);
  • if you contact us, we may keep a record of that correspondence; and information regarding your personal or professional interests, demographics, experiences with our products and contact preferences in order to provide you with further correspondence about our products and services.

  

3.COOKIES

We use cookies to record the visitor's session information (such as the visitor's shopping selections when ordering) and to record user-specific information on the pages the visitor selects for viewing.

When a visitor gives us their email address, or sends us email correspondence, we retain their email address. We do not share our email lists with third parties for marketing purposes. Please be advised that we will use email addresses to communicate with you regarding your orders, newsletter, promotions, sale events and/or other matters of your interest.



4.SECURITY

We use industry-standard encryption technologies when transferring and receiving customer data exchanged with our website server. Furthermore, purchase transactions are done through a third party gateway, sensitive data is transferred through a secure server.

 

5.HACKERS

It is possible that other users or unauthorized "hackers" may post or transmit offensive or obscene materials to or from the Site and that you may be involuntarily exposed to such materials. It may also be possible for other users or "hackers" to obtain personal information about you. By using the Site, you assume the risk of such occurrences.

 

6.INTELLECTUAL PROPERTY

You agree and acknowledge that any intellectual property displayed on the Site, including, but not limited to, Olmox’s designs, graphics, images, and other information is the sole and exclusive intellectual property of Olmox. By these means Olmox’s intellectual property, shall not be copied, reproduced, displayed, used, sold or otherwise distributed without the express prior written consent of Olmox Company. Information is provided in this website, for your personal, noncommercial use, including the online purchase of the merchandise depicted, and for no other purpose.

7.PURCHASING TERMS AND CONDITIONS

You acknowledge that although Olmox has attempted to accurately depict the colors of all products offered on the Site, the color displayed is dependent on many different factors including the display of your computer monitor. As such, Olmox, is not responsible for any inaccuracies or color variations in the products you purchase from the Site. Measurements are approximate and may vary slightly.

Some items may appear slightly larger or smaller than actual size due to screen defaults and photography techniques. Other items may be represented at a larger than actual size in order to clearly show details, or smaller than actual size in order to show the entire item.

 

8.PRICING

In the case of an error on the price of the product you ordered we will give you the option of reconfirming your order at the correct price or canceling it. If we are unable to contact you, we will treat the order as cancelled.

 

9.TERMINATION

You agree that Olmox may, under certain circumstances and without prior notice, immediately terminate your right to use or make purchases through the Site in the event that you breach or violate any of these Terms of Use; and Olmox in its sole discretion, decides to discontinue access to the Site. You agree that all terminations shall be made in Olmox’s sole discretion and that Olmox shall not be liable to you or any third-party for any termination of your account or access to the Site.

 

10. APPLICABLE LAWS

This website is owned and controlled by Olmox, By accessing this website, both you and Olmox. agree that the statutes and laws of Texas, without regard to conflict of laws, will apply to all matters relating to use of this website

Visitors to this website are responsible for their own compliance with local laws regarding website use and access.

 

  1. SALES TAXES

Local taxes, if applicable, will be added to your order. Olmox collects sales tax for Texas of 8.25%

 

14. ORDER STATUS:

Within 24 hours of placing your order, you will receive an e-mail confirmation including products, total amounts and shipping information. Once your order has been shipped, you will receive an e-mail with shipping confirmation.

 

15. CANCELLATIONS:

Occasionally, orders or parts of an order are cancelled by our system for various reasons. Reasons may include:
–Item(s) not available.
–Difficulty in processing your payment information.
–Cannot ship to address provided.

If your order is cancelled, you will receive an e-mail notification regarding your order, which will explain the reason for the cancellation. You will not be billed for any cancelled items.

In the event Olmox cancels your order, your sole and exclusive remedy is limited to reimbursement of amounts billed to your credit card for the items cancelled.

 

16. PRODUCT AVAILABILITY:

Olmox products are subject to availability; and we reserve the right to limit the quantity of products we supply; supply only part of an order or to divide up orders. We also reserve the right to alter the terms or duration of any special offers or sale promotion. We will inform you if we are unable to fill your order.

 

17. SHIPPING:
Olmox offers shipping via USPS domestically.

 

18. REPAIR POLICY:

Olmox will repair any design purchased through www.olmox.com. Items purchased through other retailers must be returned for repair to the store where the item was purchased. A fee will be apply in case the piece has been damage or warrantee has expired.

 

19. TO RETURN AN ITEM FOR REPAIR, PLEASE FOLLOW THESE STEPS:

–Please email info@olmox.com
–Due to the nature of our products, we may not be able to order certain components needed to repair older items.
–Please allow 6 weeks for repairs.

 

Privacy Policy

Olmox Privacy Policy

Olmox  is committed to protecting our customers' privacy. We feel it is important that you fully understand the terms and conditions under which we use the information we gather from you through the use of our web site located at URL www.olmox.com. Please read this Privacy Policy carefully to understand how we will use and protect your personal information. We will never share your personal information with anyone except as described in this Policy. Changes to this Policy will be announced on our web site at least ten days in advance, so please check back periodically.

Questions regarding this Policy should be directed to info@olmox.com 

Information We Collect

To provide our customers with the best experience on the site, we collect a small amount of information about you. The information we collect allows us to provide you with the best, most personalized experience on Olmox. The information including your address, email address, and phone number allows us to correctly process your order. We may also aggregate customer information and behavior to learn more about our customers as a whole. We also use information internally to see what pages people are visiting on the site and what products are the most popular. With this data we can make changes to Olmox.com that will create a better shopping experience. We may use your contact information to communicate with you about promotions, site changes, order delivery or for third party marketing. The information that Olmox collects includes non-personal identifiable information and personally identifiable information, which are both defined below.

Personally Identifiable Information:

Personally Identifiable Information is data that is specific to you including information that allows us to contact you, identify you or locate you. We request Personally Identifiable Information when you create an account with us, order a product from us, enter a sweepstakes, contact us or other volunteer acts with our brand. Personally Identifiable Information can be defined as your email address, name, mailing address, telephone number and other contact information. At times we may collect your credit card number, to fulfill your order(s) and create a more personalized shopping experience. Olmox may offer options to import Personally Identifiable Information from third party sites.

Non Personally Identifiable Information:

Non Personally Identifiable Information is data that will not personally identify a single individual, even in combination with other information. This may include a person’s age, gender, date of birthday, your location and where you shop on our site. We may aggregate this data to analyze our customers. Non Personally Identifiable Information also may include what website you just came from, what type of browser you are using, your IP address.

Who are We Sharing Your Information With?

The information that we collect on Olmox  is used to correctly process your orders, to update you on your orders, to communicate with you concerning new products or discounts and to keep data around how we can best improve the site. In order to charge your credit card, fulfill your order, deliver the order and send you emails we may disclose some of your Personally Identifiable Information to third parties. At times we may also allow third parties to access contact information to promote their products or market on our side. When you accept the offer from a third party some Personally Identifiable Information will be shared with the third party. We may also send your promotional emails or direct mail from services offered from any one of our sites or third parties. At any time you can opt out from having your information disclosed for this purpose by contacting us. Olmox also shares data with Google Analytics for the purpose of understanding our visitors are using our site, in order to create a better shopping experience. Google Analytics runs in the background to analytics information which is communicated to our team through reports, via an encrypted connection. None of your credit card information or passwords are shared with Google Analytics.

Opt-In Communications

Olmox likes to stay in touch with its customers via emails which feature new products and promotions. You will receive these emails if you purchased from us, entered a sweepstakes or sign-up for promotional emails. Feel free to opt out of these emails at any time by contacting us. Once you take action to opt out, you will not receive any more emails from us unless you perform an action that will opt you back into the program. Some of these actions include making a purchase, signing up for a sweepstakes and signing up to receive emails.

Requests From Law Enforcement:

On rare occasions judicial authorities or law information may ask for Personally Identifiable Information, which we are required to give them upon receiving a court order, subpoena or with an investigation. We cooperate with all law enforcement agencies to assist in identifying individuals who are engaged in illegal activities. We reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful.